/* Operator positioning, October 2026. Shared legacy service styles remain in site.css. */
html { scroll-padding-top: 28px; }
.site-header { min-height: 88px; }
.site-nav { gap: 23px; font-size: 14px; }
.site-nav a { text-decoration: none; }
.site-nav a:hover { color: var(--ink); }
.site-nav a:last-child { border: 1px solid var(--line); border-radius: 99px; padding: 10px 17px; }
.operator-site .eyebrow { letter-spacing: .1em; }
.operator-hero { padding: 82px 0 50px; display: grid; grid-template-columns: 1.2fr .8fr; gap: 50px; align-items: center; }
.operator-hero h1 { font-size: clamp(48px, 6.2vw, 76px); line-height: 1.02; letter-spacing: -.055em; }
.operator-hero .lead { font-size: clamp(19px, 2.05vw, 24px); line-height: 1.45; }
.operator-hero .actions { align-items: flex-start; gap: 18px; }
.text-link { display: inline-block; padding: 13px 0; color: var(--blue); text-underline-offset: 5px; }
.hero-photo { margin: 0; border-radius: 22px; overflow: hidden; background: var(--panel); border: 1px solid var(--line); }
.hero-photo img { width: 100%; height: 330px; object-fit: cover; object-position: 45% 65%; }
.hero-photo figcaption { padding: 18px 22px; font-size: 14px; color: var(--muted); }
.economy-intro { display: grid; grid-template-columns: 160px 1fr; gap: 12px 30px; margin-bottom: 58px; padding: 28px 32px; border-radius: 18px; background: #152b26; border: 1px solid #355145; }
.economy-intro .eyebrow { margin: 5px 0 0; }
.economy-intro p { margin: 0; font-size: 19px; }
.economy-intro a { grid-column: 2; color: var(--lime); font-size: 14px; text-underline-offset: 4px; }
.operator-site .section { padding: 68px 0; }
.operator-site .section-head { grid-template-columns: 1fr 1.15fr; gap: 56px; }
.operator-site .section-head h2 { font-size: clamp(34px, 4vw, 48px); line-height: 1.1; }
.operator-site .section-head p { line-height: 1.65; }
.stakeholder-cards .card { min-height: 0; padding: 25px; }
.stakeholder-cards .card h3 { margin-top: 25px; font-size: 25px; line-height: 1.18; }
.operator-line { display: grid; grid-template-columns: 1fr 3fr; gap: 30px; border-top: 1px solid #476b48; margin-top: 25px; padding: 24px 0 0; }
.operator-line strong { color: var(--lime); }
.operator-line p { margin: 0; color: #d7dee4; }
.ticket-flow { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); list-style: none; margin: 30px 0; padding: 0; gap: 22px; }
.ticket-flow li { border-top: 2px solid var(--lime); padding-top: 18px; }
.ticket-flow span { display: block; color: var(--lime); font-size: 12px; margin-bottom: 18px; }
.ticket-flow strong { display: block; font-size: 21px; }
.ticket-flow p { color: var(--muted); font-size: 16px; margin: 10px 0 0; }
.service-lines { display: grid; grid-template-columns: 1fr 1fr; gap: 46px; margin-top: 42px; }
.service-lines h3 { font-size: 22px; margin: 0 0 12px; }
.service-lines p { color: var(--muted); margin: 0; }
.economy-panel { display: grid; grid-template-columns: 1.1fr .9fr; gap: 55px; padding: 36px; background: var(--panel); border: 1px solid var(--line); border-radius: 22px; }
.economy-panel h3 { font-size: 28px; line-height: 1.18; margin: 0 0 18px; }
.economy-panel p { color: #d7dee4; margin: 0 0 16px; }
.economy-panel .eyebrow { color: var(--lime); }
.economy-panel p:last-child { margin: 0; }
.trust-note { padding-left: 32px; border-left: 1px solid #40534a; }
.trust-note h3 { font-size: 23px; }
.format-cards .card { display: flex; flex-direction: column; }
.format-cards .card h3 { margin-top: 28px; font-size: 26px; line-height: 1.15; }
.format-cards .card a { display: block; margin-top: auto; padding-top: 24px; color: var(--blue); text-underline-offset: 5px; }
.format-cards .card--featured { border-color: #65894b; background: #17291f; }
.operator-site .project { grid-template-columns: 1fr; gap: 24px; }
.operator-site .project h2 { max-width: 700px; font-size: clamp(34px, 4vw, 52px); line-height: 1.08; }
.operator-site .project p { max-width: 820px; }
.operator-site .project .button { justify-self: start; }
.team-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 30px; }
.person-card { display: grid; grid-template-columns: 145px 1fr; gap: 25px; align-items: start; }
.person-card img { width: 145px; height: 190px; border-radius: 14px; object-fit: cover; object-position: center 35%; }
.person-card .eyebrow { font-size: 10px; margin-bottom: 12px; }
.person-card h3 { margin: 0 0 12px; font-size: 25px; line-height: 1.15; }
.person-card p { color: var(--muted); font-size: 15px; }
.person-card a { color: var(--blue); font-size: 14px; text-underline-offset: 4px; }
.operator-site #questions .section-head { margin-bottom: 0; }
.operator-site #questions summary { font-size: 18px; }
.service-links { display: flex; flex-wrap: wrap; gap: 12px; }
.service-links a { padding: 12px 18px; border: 1px solid var(--line); border-radius: 99px; text-decoration: none; font-size: 15px; }
.service-links a:hover { color: var(--lime); border-color: var(--lime); }
.sales-section a { color: var(--blue); }
.operator-site .cta h2 { font-size: clamp(38px, 4.5vw, 60px); line-height: 1.05; }
.operator-site .cta-copy .contact-secondary { margin-top: 26px; font-size: 15px; color: var(--muted); }
.contact-secondary a { overflow-wrap: anywhere; text-underline-offset: 4px; }
.case-hero h1 { font-size: clamp(44px, 5.2vw, 66px); }
.case-content { max-width: 880px; }
.case-content h2 { font-size: clamp(32px,4vw,46px); line-height: 1.1; }
.case-content .ticket-flow { margin: 36px 0; padding: 0; }
.case-content .ticket-flow li { margin: 0; }
.case-content .ticket-flow p { font-size: 15px; }
.case-content .ticket-flow strong { font-size: 18px; }
.app-evidence { display: grid; grid-template-columns: 1fr 1fr; gap: 44px; margin: 35px auto 20px; max-width: 620px; }
.app-evidence figure { margin: 0; }
.app-evidence img { width: 100%; height: auto; border: 1px solid var(--line); border-radius: 22px; }
.app-evidence figcaption { margin-top: 14px; color: var(--muted); font-size: 14px; }
.case-content .caption-note { font-size: 14px; color: var(--muted); }
.publication-list span { display: block; font-size: 14px; color: var(--muted); margin: 6px 0 20px; }
@media (max-width:1000px) {
  .person-card { grid-template-columns: 110px 1fr; gap: 18px; }
  .person-card img { width: 110px; height: 150px; }
}
@media (max-width:860px) {
  .operator-hero, .operator-site .section-head { grid-template-columns: 1fr; gap: 30px; }
  .operator-hero { padding-top: 55px; }
  .operator-hero h1 { font-size: 64px; }
  .hero-photo img { height: 290px; object-position: center 65%; }
  .stakeholder-cards, .format-cards { grid-template-columns: 1fr; }
  .format-cards .card { min-height: 0; }
  .economy-panel { gap: 30px; padding: 28px; }
  .team-grid { grid-template-columns: 1fr; gap: 34px; }
  .person-card { grid-template-columns: 160px 1fr; }
  .person-card img { width: 160px; height: 180px; }
  .ticket-flow { grid-template-columns: 1fr 1fr; }
  .site-nav { gap: 16px; font-size: 13px; }
}
@media (max-width:620px) {
  .site-header { min-height: 78px; gap: 10px; }
  .wordmark { font-size: 18px; }
  .site-nav { gap: 12px; font-size: 12px; }
  .site-nav a:nth-child(3) { display: inline-block; }
  .site-nav a:last-child { padding: 10px 12px; }
  .operator-hero { padding: 43px 0 30px; gap: 26px; }
  .operator-hero h1, .case-hero h1 { font-size: clamp(39px,10.7vw,58px); line-height: 1.06; }
  .operator-hero .eyebrow { font-size: 10px; line-height: 1.6; }
  .operator-hero .lead { font-size: 20px; }
  .operator-hero .actions { gap: 6px; margin-top: 23px; }
  .hero-photo img { height: 230px; }
  .hero-photo figcaption { padding: 15px 18px; font-size: 12px; }
  .economy-intro { grid-template-columns: 1fr; padding: 22px; gap: 12px; margin-bottom: 40px; }
  .economy-intro p { font-size: 17px; }
  .economy-intro a { grid-column: 1; }
  .operator-site .section { padding: 48px 0; }
  .operator-site .section-head { gap: 22px; margin-bottom: 26px; }
  .operator-site .section-head h2 { font-size: 35px; }
  .operator-site .section-head p { font-size: 17px; }
  .operator-line, .service-lines, .economy-panel { grid-template-columns: 1fr; gap: 18px; }
  .ticket-flow { gap: 25px 18px; }
  .ticket-flow strong { font-size: 19px; }
  .ticket-flow p { font-size: 15px; }
  .service-lines { gap: 28px; }
  .trust-note { border-left: 0; border-top: 1px solid #40534a; padding: 24px 0 0; }
  .economy-panel { padding: 25px; gap: 25px; }
  .economy-panel h3 { font-size: 25px; }
  .person-card { grid-template-columns: 105px 1fr; gap: 18px; }
  .person-card img { width: 105px; height: 150px; }
  .person-card h3 { font-size: 23px; }
  .person-card .eyebrow { font-size: 9px; }
  .operator-site .cta { padding: 28px; margin: 48px 0; }
  .operator-site .cta-grid { gap: 26px; }
  .operator-site .cta-copy p { font-size: 17px; }
  .app-evidence { gap: 16px; }
  .app-evidence img { border-radius: 12px; }
  .app-evidence figcaption { font-size: 12px; }
  .case-content { padding-bottom: 10px; }
}
@media (prefers-reduced-motion: reduce) { html { scroll-behavior: auto; } }
@media (max-width:360px) {
  .site-header .wordmark { font-size: 16px; }
  .site-nav { gap: 8px; }
  .site-nav a:last-child { padding-inline: 8px; }
  .ticket-flow { grid-template-columns: 1fr; }
}

/* Unified environment: services, communication and team evidence. */
.channel-line { display:flex; flex-wrap:wrap; gap:12px; align-items:center; padding:24px 0; border-block:1px solid var(--line); }
.channel-line span { padding:10px 16px; background:var(--panel); border-radius:30px; font-size:15px; }
.channel-line strong { color:var(--lime); padding:10px 0; margin-left:auto; }
.messenger-note { display:grid; grid-template-columns:1fr 1.5fr; gap:40px; border-top:1px solid var(--line); padding-top:28px; margin-top:38px; }
.messenger-note h3 { font-size:26px; margin:0; line-height:1.2; }
.messenger-note p { margin-top:0; color:var(--muted); }
.messenger-note .eyebrow { color:var(--lime); font-size:11px; }
.messenger-note a { color:var(--blue); }
.person-card .person-result { color:var(--lime); font-size:17px; }
.case-capabilities li { margin-bottom:17px; }
@media(max-width:620px) {
 .channel-line { gap:8px; }
 .channel-line span { padding:8px 12px; font-size:14px; }
 .channel-line strong { width:100%; margin-left:0; }
 .messenger-note { grid-template-columns:1fr; gap:18px; }
 .person-card { grid-template-columns:1fr; }
 .person-card img { width:120px; height:145px; }
 .person-card p { font-size:16px; }
}